Privacy Policy

This Privacy Policy explains how HAMANI PTY LTD (ACN 696 864 981) ("HAMANI", "we", "us") handles personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What we collect

• Account details you give us (such as name and email address).
• Content you submit to our agents/tools to get a result (the text, files, or data you provide).
• If you connect a HAMANI mailbox or calendar, the messages or events needed to perform the task you asked for.
• Technical and usage data (such as log, device and request data) to run and secure the service.

How and why we use it (APP 3, APP 6)

We collect and use personal information to provide the service you ask for, run the agent that performs your task, keep the service secure, provide support, and meet legal obligations. Where a feature is deterministic (marked $0 / no model), your input is processed by our own code and is not sent to an AI provider.

Artificial intelligence

• Some features use an AI model (Anthropic's Claude) to generate a response. Where they do, the input needed for that task is sent to the AI provider to produce the output.
• Deterministic ($0) features do not use any AI model.
• Before content leaves our boundary it is scanned to detect and redact Australian personal identifiers where practical.
• We do not sell your personal information, and we do not permit your content to be used to train third-party AI models.
• AI outputs can be wrong — see our Disclaimer and AI Transparency statement.

Disclosure and overseas processing (APP 6, APP 8)

We use trusted service providers under contract to run the service — for example hosting (Cloudflare), email delivery (Amazon Web Services), and AI processing (Anthropic). Some of these providers may store or process data outside Australia (including in the United States). We take reasonable steps to ensure they handle personal information consistently with the APPs.

Security (APP 11)

We take reasonable steps to protect personal information: encryption in transit (TLS), access controls, and least-privilege keys. No system is perfectly secure; we cannot guarantee absolute security.

Access, correction and complaints (APP 12, APP 13)

You can ask us to access or correct your personal information by emailing info@hamaniai.app. If you have a privacy concern, contact us first; you may also complain to the Office of the Australian Information Commissioner (oaic.gov.au).

Direct marketing (APP 7) and electronic messages

We only send marketing messages where the law allows and you can opt out at any time. Any commercial electronic messages we send comply with the Spam Act 2003 (consent, identification, and a working unsubscribe).

Retention

We keep personal information only as long as needed for the purposes above or as required by law, then take reasonable steps to delete or de-identify it.